Testimonials
Why Clients Choose Polaris
"Amy is responsive and solution oriented."
"Amy and her team are awesome to work with! Great customer service and product offerings."
"Amy made the entire process so easy. She did all of the legwork and then presented us with some options. Highly recommended."
"We’ve been handled professionally and we are happy with what you are doing."
"OUTSTANDING customer service."
"Amy and Steve helped me navigate through the insurance system. I can't thank them enough."
"We’ve been clients of Amy’s for several years now. Since we’ve retired, Amy has worked tirelessly to find us the best health policy each time our term policy expires. She’s also helped and is helping our daughters as they transition out of being on our policy (age out) to a policy of their own. She’s amazing and we so appreciate her and her staff!!!"
"Amy is knowledgeable and helpful. I highly recommend!"
"Amy is awesome. One of the best things is she doesn’t pressure sell- which to me is a sign of a good sales person. She makes recommendations and educates on why she thinks the product is important, then let’s the customer decide."
"Emma with Polaris has been professional, courteous and incredibly informative. She has helped us navigate through a seemingly difficult process of finding new insurance after retirement. The company as a whole has been phenomenal and I continue to recommend them to anyone looking or not looking for insurance."
"Emma and her team are the best!! This process is overwhelming to me and she and her team showed me grace and kindness helping me navigate the insurance world! I have referred them twice already and will again for sure!! Thank you thank you thank you!!"
"Emma has been incredibly helpful and knowledgeable about the whole process. Whenever I have a question and reach out, she is right there providing an answer. I feel she has gone above and beyond to make sure we always have the information we need."
"I cannot say enough good things about Polaris! I have always been intimidated by insurance and just hate the process. But Emma Searcy did all the work after researching my needs and situation. She made sure I was matched with the right plans. If I could give 100 stars I would! I will always use Polaris and refer to my family and friends!"
"Steve has been responsive and helped not only at the "sale" but throughout the year."
"Steve, you are accommodating, courteous, and clearly on top of things professionally. We appreciate the help navigating the maze!"
"If you are looking for integrity, knowledgeable, experienced, patient, friendly assistance, Polaris Insurance company is the right way to go. They will go the extra mile to get what you need and keep unnecessary money spent back in your pocket. Best of the best!"
"Steve and Amy are knowledgeable and friendly and gave me great direction on Medicare choices as well as help with enrollment. Totally satisfied and happy!"
"Very helpful. Explains things so you can understand. Works with your schedule for calls. Always ready and willing to answer questions at anytime. Returns calls when they say they will. Understands when you are in difficult situations and helps you navigate through paperwork. Overall great person."
"Very happy with Steve and Polaris team. They contact me right away if there are any changes in my policy or just to see if they can help in any way. Thank you for all your advice!"
"Steve and Hannah are wonderful to work with . Steve is so knowledgeable and explained everything to us. I retired last year from Edward Jones and the Financial Advisor I worked with is going to recommend to her clients!"
"Steve is always professional and personable. Always willing to go the extra mile to help the client get their needs met, even if it means no direct benefit to Steve. Very responsive."
"You spent the time to assess our needs, then compare plans to find the cheapest one that met all of them. You repeatedly touch base with us to let us know we're not forgotten."
Like the scheduled meetings at renewal time. Get my questioned answered quickly and appreciate the guidance received.
Very helpful and friendly experience.
This was very helpful. It was hard to navigate through healthcare options without this assistance.
Promptly answers questions and gives great advice.
Able to answer questions and offer choices.
Very easy and simple
always there when you need them steve is very helpful when needed
Helped me out so quickly to get things done!!
You seem very knowledgeable and are always helpful.
Very professional and I got the insurance I wanted
Answers our questions quickly, provides great advice on selection of providers, friendly and sincere.
Steve is very knowledgeable and was thorough when presenting information about Medicare options.
Thanks so much for making this anual process easy. I appreciate your help and guidance so much.
Ease of finding good choice in medical and dental insurance.
You made an overwhelming process so easy!
You spent the time to explain all of the aspects of different plans. We did add extra Dental to Bills plan. At $25 a month by the time he gets 2 cleanings a year it pays for the extra charge.
I appreciated the time that Steve took to explain the many aspects of Medicare Enrollment.
Steve knows what he is doing and really assisted me in my selections. I recommend him whenever I can.
Polaris Insurance was wonderful to work with!! Steven made the process of understanding & applying for a Medicare supplement and Medicare Part D policies for my husband so easy! He was very professional and answered all of our concerns as a first time Medicare recipient. Thankful for Steven! Amy helped me navigate a new medical policy due to losing my Cobra coverage. She listened to what I needed and came up with a great plan for me! She was very easy to work with and helpful during my transition into this new medical policy with a Nationwide network! Thankful for Amy! Highly recommend Polaris Insurance Solutions :)
Polaris Insurance Solutions has done a wonderful job with my insurance needs. While helping me choose my health insurance policy for this year, Emma wanted to know what my priorities were this year, and helped me find a plan that worked well for me within my budget. Emma is knowledgeable, personable, and great at communication. When I've requested her assistance with something, she has gone above and beyond to help me out!
Emma and Hannah made the entire insurance process so easy for me and my family. You all rock!!
Emma was kind, prompt, efficient, and professional to work with during a stressful time. Highly recommend!
Super helpful and responds incredibly fast to anything you need. Highly recommend!!!
They always go above and beyond, treating everyone like family! Top-notch service!
Amy, Steve & the entire team at Polaris Insurance Solutions are great to work with. Excellent communication and attention to detail. Highly recommend!
I'm a small business owner, and Polaris has made it possible to retain more affordable health insurance that works for me. They're super helpful, responsive, and easy to work with! I'll always recommend their team!
I had a great experience! Very helpful guidance in choosing Medicare coverage. Steve let me know at enrollment time that there were new plans that would provide better coverage. He's been really helpful. The office staff are accommodating and friendly, too.
Emma at Polaris is AMAZING. I have referred several people to her and she is always prompt, professional and SUPER helpful. I highly recommend Polaris and, specifically, Emma. She is my go-to for insurance help!
Amy and Emma have helped us get Health Insurance the last couple of years as we have been traveling. They have been very helpful provided us with excellent service. I would definitely recommend them.
The staff at Polaris Insurance Solutions provides the customer service that we value. We have done business with Amy Searcy-Knirsch and her team for several years. They are professional and help us find the best insurance solutions that fit our company needs.
Steve was extremely helpful in guiding me with my insurance needs. He really cares about his clients. He also assisted my elderly parents. Very informative and knowledgeable!! Explains everything thoroughly and clearly.
Emma With Polaris Insurance has been professional, informative, and incredibly guiding. Looking for insurance after retirement is a seemingly difficult process, that she has helped us navigate. We continue to recommend her and her agency every chance we get.
Made setting up our insurance so easy and helpful from beginning to end. Recommend to anyone and everyone looking for help with private insurance coverage!
Amy helped me when no one would. She was responsive and helpful during a tight timeline. I value our policies and the support that we have received.
Emma has been incredibly helpful and knowledgeable about the whole process. Whenever I have a question and reach out, she is right there providing an answer. I feel she has gone above and beyond to make sure we always have the information we need.
I feel I can trust Steve's recommendations. I watched him spend over an hour reviewing various policies of a friend, then conclude she had the best policy already. This recommendation meant he would earn no money, but he still told her this was her best choice.
The Polaris insurance company has a great employee in Steve Knirsch. He is patient with me and so very helpful. I’ve talked my friends into getting in touch with him for their insurance needs.
Emma and her team are FABULOUS! I was in a situation that I needed guidance and education and she took wonderful care of me and got me on the right path to the right plans. I will ALWAYS trust her with my insurance needs!!
Steve is always professional and personable. Always willing to go the extra mile to help the client get their needs met, even if it means no direct benefit to Steve. Very responsive and proactive.
Phenomenal team! We have used Polaris for years and often refer others to use them as well. Thank you Amy and your team!
Amy made it quick and easy to decide on an insurance plan. She explained all of my options and was able to answer any questions I had. Would highly recommend!
Steven provides a good service for Medicare. He explains things very well. I recommend him when every someone needs some assistance.
They helped us get insurance for our family when we opened our own company RPM Consultants. Special shout out to Glenda Weeks for being very helpful and responsive! Highly recommend them
Such a great team to work with
Amy and the Polaris team are great to work with very helpful. They helped our newly formed company get very competitive rates and coverage.
Amy, Steve and their team were awesome to work with!! Very knowledgeable!! I won’t be going anywhere else for my health insurance needs!!
Steve helped my wife and I well with our Medicare re-enrollment time over zoom!
I appreciate the team at Polaris Insurance Solutions so much! They are professional, responsive and always helpful. I highly recommend their services for your health insurance needs.
Steve is very knowledgeable and shows you your many choices with great insight
Amy was able to help us when it seemed that there was no help.Amy found the exact insurance that we needed to cover what my daughter was going through. I would recommend Amy to anyone in need of assistance
Steve and his team were incredibly helpful as I was trying to figure out my insurance options working part time while in school. I highly recommend them to anyone trying to navigate the insurance space on their own.
Emily made finding and picking an insurance plan that works best for our family easy and painless.
Great people providing great service!
I retired before 65 and Steve help get me health insurance, great to work with.
Finds the best deal for my health care needs. Answers my questions, very knowledgeable.
Very knowledgeable about the industry. Offering phenomenal guidance and direction. They are like a life preserver in the ocean of healthcare overwhelm.
Answers our questions quickly, provides great advice on selection of providers, friendly and sincere.
Steve is always helpful with our insurance needs.
Very good at matching my needs with the right insurance company and plan for my health insurance!
Steve has been responsive and helped not only at the "sale" but throughout the year.
Great communication, friendly, professional and knowledgeable.
Very friendly staff. Well informed. Would highly recommend.
Amy is knowledgeable and helpful. I highly recommend!
Amy and her team are the best!!!
Great knowledge and fantastic customer service!
OUTSTANDING ongoing customer service.
Amy has done an excellent job placing health insurance coverage for my family. As a self-employed individual with kids who have different needs, she was able to find coverage with different insurers to get us the best possible coverage for about $500 less per month than we were paying before. Highly Recommend!!!
"I met Amy at an event that she was a key note speaker at & I won the raffled gift basket she had. I definitely wanted to see what her services could help me with. I have her help getting my medical insurance each year & she is a God send. I don’t know what I’d do without her!"
Everyone is so nice and helpful. I have used them for a couple years and will use them for as long as I need insurance from medical and dental.
Great service, always take the time to answer all my questions.
So helpful in helping me sign up for Medicare and correct additional plans.
"After being a casualty of a round of corporate layoffs last year (and spending a chunk of money each with Marketplace) I was so thankful to have found Amy Searcy-Knirsch and her team at Polaris Insurance Solutions. Again, I genuinely appreciate all the help the entire Polaris Insurance Solutions team gave me when setting up my Insurance Coverage. Especially showing patience with all my ridiculous questions! Having worked full time my entire life - and then having my career flipped - and not having full coverage through work was a curve ball I was not ready for and was a real eye opener. But the guidance and service the Polaris team gave - helped me not only save money - but some peace of mind too. Thank you all again at Polaris Insurance Solutions!"
Polaris and Amy have been wonderful to work with for my insurance needs. They take the time to explain my options thoroughly and never make me feel pressured to make a quick decision. I appreciate how patient and responsive they are with my questions and their willingness to find coverage that truly fits my situation. It’s been a great experience, and I’ve been very pleased with their service.
Amy is always so easy to work with. She finds the best insurance rates available and is always willing to help through the process. We've been using her for years and will continue to do so!! She's really fantastic and will even reach out via text.
We trust the folks at Polaris implicitly because of the way they have handled our learning-disabled son and wife's changing medical insurance needs, as he's lost a job, been on state assistance, then found a job that insured him but not his wife. Your agency, and the people we've worked with (Amy and Hannah) have helped us resolve a bundle of challenges and kept my 'kids' insured. I trust the two of you MUCH more than I trust myself. Thanks! Words just don't express how MUCH we appreciate the good service you have given our family.
Excellent!
Quick, friendly, and easy help!
They are so helpful and easy to work with! Emma is easy to get a hold of and always goes out of her way to make things simple for us but the best options available.
Polaris Insurance Solutions (The Polaris Agency) was able to find a brokered marketplace plan for my family during a few months of job transition. My job plan and the regular marketplace were both way too expensive for us to afford. Literally almost my entire paycheck was going to buy my family health insurance even though it was an employer-provided plan. Polaris (Emma) found us a plan that saved hundreds versus my employer and the regular marketplace. Great work, and thank you. We will definitely be recommending you to other families or people running small businesses that need some affordable family or individual plans.
Emma at Polaris is INCREDIBLE! She is patient, personable and professional. Guides us through anything we need. We are glad we found her!!
We decided to use Polaris post retirement. Did not want to figure out insurance on our own. Emma did all the leg work. Told us our options, got us enrolled. Done. She answers questions. Makes it super easy. Highly recommend.
Emma and Hanna are just truly helpful and kind. They are also very knowledgeable and helped me find health insurance with ease. You will not be disappointed!
Shazam!! I have used Polaris for three years now and have always found them to be professional, attentive, extremely helpful, and always open to helping me navigate all the challenges I come across!! TWO THUMBS UP!
Great communication. Always able to answer my questions.
It is nice to deal with actual people to answer your questions and are customer focused. They took time to educate me how medicare works and when to sign up.
Emma and her team are wonderful to work with. The response time is always quick, they are knowledgeable and thoughtful.
Very knowledgeable and helpful with navigating my health insurance needs!!
They did exactly what I asked for, when others said they can’t or that doesn’t exist.
Polaris Insurance is absolutely amazing! They are so friendly and knowledgeable. They even call you and wish a Happy Birthday!! How cool!
I worked with Emma and she was super knowledgeable and helpful. Would definitely recommend her!
We used Emma Searcy as our advocate and she was nothing short of amazing! We had lots of bumps along the way with being independent business owners and having two littles. She made time to answer all of my questions and helped when the marketplace made plenty of mistakes. Can’t recommend her enough!
Exceptional Customer Service and attention to detail.
Emma and Hannah were lovely to work with! They took the time to answer my questions and cared about getting me the best coverage possible. Emma went above and beyond to make sure everything was perfect for me. I could not recommend Polaris enough!
I had a great experience with McKenzie with the Polaris Group! We had a fast turnaround and she was prompt in her responses, made sure I had all of my questions answered, and remained available after the beginning of our coverage to ensure a smooth transition. I will use them for future insurance needs!
The staff has been very helpful with our accounts and issues.
Emma and Hannah at Polaris were phenomenal. They helped me find the best insurance. They were also incredibly kind, patient, and generous when I was uncertain about which insurance to get. Strongly recommend!
Polaris Insurance Solutions has always been extremely helpful and knowledgeable regarding insurance and what I need when helping me select the right one. I feel so supported and a great sense of trust that I continue to work with them and will do so in the future. Always available, always responsive, and I cannot say enough wonderful things about them!
I am so grateful for Polaris Insurance Solutions! They are the go-to for Health Insurance and Medicare options. They are prompt, knowledgeable, personable, with multiple options. I love that they treat clients as they would their own family. I highly recommend them!
Emma and her team helped me navigate through the insurance process, and I am grateful for their knowledge.
Emma is a difference maker for me. She knows her business well and translates to me what I need to know. She is the reason I am here.
Glenda Weeks has helped my office and my team with so many issues over the years, but I am writing because when I needed her, she was there - even though she was out of the office on vacation! That kind of service is rare and really saved me and my employees. Highest recommendation for knowledge and support. Thanks Glenda!
I dealt with McKenzie and she was wonderful to deal with. She spent time going over different plans, explaining the difference in them. She is so kind and caring. I highly recommend her.
As I approached 65, I was bombarded with calls and mailings for Medicare insurance, it was overwhelming. My sister shared info on her Insurance guy and he was a blessing! Explained everything in terms I could understand and follow then helped in finding the right provider. Highly recommend!
Polaris maintains good service through pleasant people.
Efficient and knowledgeable service, and easy to contact.
We have always received quick and accurate answers from any questions we have ask.
Have used Polaris for all my health insurance needs for almost 10 years. Steve is the best at explaining everything simply and clearly. Highly recommend.
Steve is always helpful with our insurance needs. He has gone the extra step in fulfilling our yearly changes. I highly recommend him and his associate Claudia.
Always helpful when I call with questions.
Steve is very kind and extremely helpful. Getting health insurance is not an easy thing and he made it stress free and easy!
Steve and Claudia were so helpful about giving me information that my second and possibly third opinion concerning my eyes would be covered.
Steve and his company are always checking on me to see if I need any help or have any questions. I really appreciate that!
Polaris Insurance Solutions presented me the best options for my care. They are always available and helpful.
Steve along with his coworkers are highly attentive to meeting the needs of providing up to date health insurance.
Wonderful people to work with. Very knowledgeable in decision on choosing best medical insurance options.
I worked with Steven and Claudia to change my Medicare Supplement. I was able to meet with Steven virtually to complete the application. He was very helpful, answered all my questions, filled out the application with me on the virtual call. Claudia followed up with correspondence. Whether you are new to Medicare and making changes, contact Steven. I highly recommend!!
Polaris worked to switch me from Medicare advantage to Medicare and a plan g as secondary and a medication insurance. There was a few issues with getting completed and they worked very hard to see that I was able to switch.
I have recommended several people to Steven. He is very good and takes the time to cover plans. The people I have recommended are well pleased. All at no cost to them. Steven provides a good service for Medicare. He explains things very well. I recommend him when every someone needs some assistance.
I have recommended several people to Steven. They rave about his service and explanation of polices.
Steve was very thorough and explained everything in terms that were easy to understand.
Steve and everyone in his office are so kind and helpful.